/ Operations Division:
Our dedication to upholding quality, ensuring safety, and driving operational excellence
is at the core of how we work, positioning the business to thrive in a rapidly changing world. The Operations Division remains dedicated to upholding these principles and contributing to the company’s continued success. Throughout 2023, the Operations Division has demonstrated a relentless dedication to product quality and an unwavering commitment to operational safety, ensuring that every facet of GASCO’s operations aligns with the highest standards.
The Operations Division is responsible for the management and operation of GASCO's filling stations located throughout the Kingdom. These stations include:
7 stations in Riyadh, Jeddah, Dammam, Khamis Mushait, Qassim, Medinah, and Taif
A cylinder refurbishment station in Riyadh
The filling stations are responsible for refilling 11kg cylinders. The production capacity of these stations is more than
0,000
cylinders per day
The stations are equipped with storage tanks for LPG with a total capacity of more than
0,000
cubic meters
/ Operations Division:
Achievements
In 2023, the division successfully managed the reduction of operational costs, delivering value to shareholders, stakeholders, and customers. This demonstrates our ability to balance efficiency without ever compromising on quality and safe alliance.
Obtaining SASO-ISO-10464 quality certificates for the inspection and testing of iron gas cylinders demonstrates GASCO’s pursuit of the most stringent quality standards. Leveraging technology, the Operations Division achieved 100% distributor service through our E-portal, streamlining operations for and delivering efficiency gains.
In 2023, major operational and financial achievements included a 73% increase in revenue from Engineering Support Projects, achieving SAR 451k. Operating costs of sales per liter fell by 18% whilst customers were dealt with more rapidly. The average customer service duration for engineering support projects fell by 34% to 12.4 days.
We maintained 1.8 million cylinders in 2023, a year-on-year increase of 20%, whilst the number of cylinders filled increased by 10% to reach 113 million. Cage maintenance achieved a significant 143% increase, moving from 26,000 to 63,000.
Collectively, these achievements demonstrate the division’s steadfast dedication to maintaining operational integrity across the business, driving efficiency, and delivering value to our customers.
Over 100 equipment were restored and updated between 2022 and 2023, which contributed to a decrease in operating costs of 3 million riyals.
100% of distributors were served through the electronic portal (more than 1000 distributors).
More than 330,000 new cylinders (iron and fiber) were sold daily.
/ Operations Division:
Safety First
The Operation’s division supports company-wide objectives, including a paramount emphasis on safety, an unyielding pursuit of excellence, and an unwavering commitment to service.
Safety is embedded in the organization’s DNA, setting the tone for all operations. GASCO’s commitment to excellence is evident in every facet of its functioning, from production to service delivery.
The overarching theme, however, remains a deep-rooted commitment to providing exceptional service, reinforcing GASCO’s position as a customer-centric organization. This provides the critical foundation for the next phase of our journey.
/ Operations Division:
VISION 2030
All of our operational activity aligns with achieving the key pillars set out in Vision 2030.
The introduction of affordable lightweight fiber cylinders aligns with the vision’s goal of enhancing the quality of life for citizens and residents.
Simultaneously, the division’s focus on reducing carbon emissions through the use of gas aligns with the Vision’s environmental preservation objectives.